When you visit Hamilton Eye Clinic, you can expect high-quality services from a team dedicated to your wellbeing and comfort. Please bring your current reading glasses or contact lenses (if you wear them) and a list of any medications with you.
When you arrive, you will be greeted by our friendly receptionists and directed to one of our three waiting areas. In the main waiting room, you can help yourself to tea, coffee or water. Your first visit will involve an ophthalmic examination by one of our surgeons, allowing our specialists to determine your next best step.
Your visit may also include one or more tests requiring us to dilate your pupils with drops. You may find you have trouble focusing afterwards. Whilst this is normal and temporary, we recommend having someone drive you home. Consider wearing sunglasses to minimise glare and light sensitivity when leaving your appointment.
We do our best to stay on schedule, but occasionally, some consultations and treatments take longer than expected, or we may have an acute case come in that needs to be dealt with urgently. When this happens, your waiting time may be longer than originally indicated, if you have any concerns or are under time pressure please let the receptionist know.
After your consultation, please return to reception, where you can settle your account and schedule your next appointment if needed.
Hamilton Eye Clinic's Specialists/Ophthalmologists all operate at Bridgewater Day Surgery which is located conveniently next door.
Bridgewater Day Surgery is a first class facility that has a calm and friendly atmosphere where the staff are professionally competent and experienced in their field.
All the staff work as a team and are committed to providing optimum care and services to meet the needs of our patients.
Following consultation with the Specialist, your appointment will be arranged by the Specialist's Receptionist. You will be contacted with the details.
You will need to complete a "blue" Bridgewater Day Surgery Admission form with your details, medical history, allergies, current medications and any relevant data relating to your surgery.
This form needs to be completed at least 5 days prior to your admission for surgery.
The "blue" Bridgewater Day Surgery Admission Form can be faxed or mailed to you if required. This "blue" form also has your consent form for surgery which your Specialist will discuss with you prior to signing.
Please arrange transport to and from your surgery appointment as you are NOT permitted to drive following surgery until advised by your Specialist.
Contact details of your driver/transport person need to be left with the Bridgewater Day Surgery Receptionist.
We will phone or text your driver/transport person when you are ready to leave. Your estimated stay at Bridgewater Day Surgery will be approximately 2 ½ to 3 hours.
Depending on your Health Insurance Policy a prior approval number can be gained before surgery. This means that all you are required to do is send the account to the Insurance Company and they will pay according to your policy, any remainder owing on the account to be settled by you.
If you do not have insurance cover, please discuss with the Bridgewater Day Surgery Receptionist your preferred method of payment, or discuss this with your surgeon's secretary at the time of booking your procedure.
To be considerate of the other patients we request one support person in the pre-post op waiting area. This is our current policy and if you have any problems relating to this please discuss with the Bridgewater Day Surgery Practice Manager.
Please let your Specialist know and list all your current medications (please include vitamins/supplements or alternative medicines you may be taking) and any allergies to medicines on the "blue" admission form.
Bring with you to your surgery any medicines you may require (e.g inhalers, heart medication (nitrolingual), insulin, etc.)
The specialist will advise you if you need to stop any medications prior to surgery. If unsure about this please ring and discuss Specialists Receptionist.
Pre surgery - Please discuss with your Specialists Receptionist. Contact Hamilton Eye Clinic.
After surgery a light refreshment is provided. Please specify if any special dietary requirements (e.g gluten free, vegetarian, etc.).
You can expect to receive a handout with you discharge information and contact numbers, medications (script or actual) and follow-up appointment details.
Your estimated stay at Bridgewater Day Surgery will be approximately 2 ½ to 3 hours.
If sedation is used you must have a responsible adult with you for a least 6 hours post surgery. You must not make any major decisions or sign anything for 24 hours.
You must not drive or operate machinery for 24 hours. For some procedures sedation is used.(On these occasions you will be advised.)
Suitable clothing for wearing during your operation should be comfortable with a front opening. Avoid constricting garments and NO high-necked clothing please. Any clothing for your operation will be provided if necessary.
Please do not bring valuables with you. Remove all jewellery including body piercing, chains and earrings prior to surgery and we advise that they should be left at home. There are small lockers available to lock away personal items like phones and handbags if required.
All makeup including nail polish should be removed prior to arrival. Please shower and shampoo hair prior to admission.
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